Frequently Asked Questions (FAQs)

Find answers to common questions about shopping on Shopoura.

What products does Shopoura sell?

Shopoura is an online women’s fashion store offering kurtis, dresses, ethnic wear, and trendy outfits suitable for daily wear, office, and occasions.

Do I need to create an account to place an order?

Yes, creating an account helps you track orders, save delivery addresses, and enjoy a smoother checkout experience.

How do I place an order on Shopoura?

Simply browse products, add your favorite items to the cart, proceed to checkout, enter your delivery address, and complete payment.

What payment methods are available?

Currently, we support UPI payments. Orders are processed after payment verification by our team.

How long does delivery take?

Orders are usually delivered within 5–10 business days, depending on your location and courier partner.

Can I track my order?

Yes, once your order is approved, you can track its status from your dashboard under “My Orders”.

What is your return policy?

We accept returns within 7 days of delivery for damaged or incorrect products. Please refer to our Refund & Return Policy for full details.

Are shipping charges refundable?

Shipping charges are non-refundable unless the return is due to an error from our side.

Is my personal information safe?

Yes, Shopoura takes data security seriously. Your personal information is protected and used only as described in our Privacy Policy.

How can I contact customer support?

You can reach us via email at support@Shopoura.in or through the Contact Us page for any assistance.